*Important: currently, users can only apply to have their Bitunix account and data deleted via Bitunix app.
To request for account and data deletion:
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Download Bitunix App from Google Play Store (for Android Device) or App Store (for iOS device)
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Login to your Bitunix account.
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Click the profile picture on the top left of the homepage
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Click Security, then click Account management
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Under account management, click Delete account.
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Carefully read the warning, and make sure the account you are going to delete has no open orders, open positions, and total asset value of less than 20 USDT.
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Complete security verification, click submit.
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After submission, Bitunix team will review the deletion request and within 3 business days. You will be required to login again to confirm the deletion after it's approved. You can still cancel your request during the review period or after it's approved.